We offer free shipping on all orders over £50. Standard delivery UK 3-7 days Eu 7-10 days
1. Order Cancellations
Orders can be cancelled within 12 hours of purchase at no additional cost. After 12 hours, your order may already be processing with Hayati Tech, and cannot be cancelled.
2. Returns
Because our products are shipped directly from international suppliers we do not accept returns for:
Change of mind
Wrong size ordered
Items that match the description but are no longer wanted
However, we do accept returns in the following cases:
Eligible Return Reasons
The wrong item was received
The item was damaged or defective upon arrival
The product does not match the description
Return Requirements
You must request a return within 30 days of delivery
You must provide photo or video evidence of the issue
Items must be unused and in original packaging
Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.
3. Refunds
Once your return request is reviewed and approved, a refund may be issued in one of the following ways:
Full Refund
Item defective or damaged on arrival
Item not as described
Wrong item received
Item never arrived due to vendor fault
Partial Refund
Missing accessories or minor issues that do not affect full functionality
Delayed shipping (not eligible for full refund unless item never arrives)
Refunds are processed to your original payment method and may take 5–10 business days depending on your bank.
4. Non-Refundable Situations
Refunds cannot be issued for the following:
Incorrect address provided by customer
Packages returned to sender due to unsuccessful delivery attempts
Items returned without approval
Items damaged due to customer misuse
5. Order Not Received
If your order does not arrive within 45 days, we will issue a full refund or send a free replacement.
6. Exchanges
At this time, we do not offer direct exchanges. If you need a different variant, please request a refund (if eligible) and place a new order.
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At Hayati Tech, we believe that every home deserves products that bring comfort, joy, and a touch of personality. Our mission is to offer unique, high quality items that make decorating your space easier, more exciting, and more affordable. Whether it's seasonal décor, lighting, or everyday home essentials, we carefully curate products that add warmth and style to your life.
We are a small but dedicated team focused on providing great customer experiences from the moment you browse our shop to the day your order arrives. We work with trusted suppliers to ensure quality, reliability, and value in every item we offer.
At Hayati Tech, you're not just buying a product you’re enhancing your home with something you’ll love. Thank you for supporting our growing brand and allowing us to be a part of your home’s story.
Have questions? Contact our customer service team at hayatitechnology@gmail.com
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